Q: Can I take my fishing pole on the bus? A: Unfortunately fishing poles are not allowed on the bus.
Q: Can I take my bike on the bus? A: Yes, our buses are equipped with bike racks on the front of them to transport your bike. If you are not sure how to load it just ask the driver.
Q: How many bags can I bring on the bus with me? A: There is no set limit to the number of bags, however, please be sure to only take up one seat and use the overhead racks if you need more space.
Q: Can I have beer or alcohol on the bus? A: Yes you can but it must not be open or consumed on board.
Q: Do I need a car seat for my child? A: It is not required to have a car seat, however, if you want to bring one there are seatbelts to secure the seat.
Q: Can My child ride alone? A: There is no age limit to when a child can ride alone, however, the drivers are not able to provide direct supervision of your child.
Q: Where can I find schedules? A: Schedules are located on the buses (ask the driver), on the website under the schedules section, they can be sent to you by calling the call center, and they are available in various businesses and county offices.
Q: I am in a wheelchair, can I ride the bus? A: Yes, all of our buses are handicap accessible and the drivers will help you secure your wheelchair/scooter prior to leaving the stop.
Q: Who can ride the bus? A: Everyone! ACCESS Allegany is a public transit system and available to anyone who needs/wants to ride.
Q: I ride every day, are there any special passes available for me? A: Yes, we have an unlimited ride monthly pass available for $30.00.
Q: If I become confused reading the schedule, who do I call for help? A: The call center is available Monday - Friday 7:00 - 4:30 and able to help you understand the schedules
Q: The bus goes right past my house, can I ride it from there or do I need to go to a stop? A: Yes you can! We call them Flag stops and they do not cost anything extra.
Q: How do I know if my bus will be delayed due to weather or construction? A: You can check the ACCESS Allegany Facebook Page, webpage, or call the call center and they can let you know if the bus is running behind.
4/01- New Schedules! Effective April 1, 2015. Click the following link to view drafts of the schedule. If you have any questions please call the Call Center at 585-593-1738
10/14- In an attempt to improve our services, during the month of October we will be conducting a rider survey. Your input is important and your participation could also win you a $25.00 gift card. You can find our surveys on any ACCESS Allegany Bus or online using Facebook/Twitter. Click on the Rider Survey link to access online!
9/15/2014- The bus stop at Save-A-Lot has moved. The new area is to the right (east) of Save-A-Lot; currently near the vacant store front. This area has a laminated sign designating the new stop. If you have any questions please call the Call Center at 585-593-1738
9/1/2014- Access Allegany Buses and Call Center will be closed for Labor Day.
8/21/14- Please remember that bus stops are often a courtesy of our community partners. Bus Stop Rules include: be respectful to those entering and exiting places of business; avoid loitering, smoking and using profanity outside of business entrances; and avoid vandalizing business property.
Those failing to uphold these rules may have bus service suspended or bus stops may need to be eliminated. If you see someone breaking these rules, please contact the ACCESS Allegany Mobility Management Office at 585-593-5223, ext. 16
7/1/14 - The bus stop at the Olean Center Mall has moved from the Bon-Ton entrance to the middle-rear entrance of the mall.
7/1/14 - As of July 1 the Call Center is no longer taking non-emergency medicaid transportation. Please call Medical Answering Services (MAS) at 866-271-0564 or visit medanswering.com.
1/6/14 - 1/9/14 With temperatures dropping please remember to stay warm while waiting for a bus. Stay in a sheltered area and keep out of the elements as much as possible while waiting. Please feel free to contact the Call Center at 583-593-1738 with any questions.
1/2/14 - The Call Center is closing at 2:00 today, however, buses are still running. Any questions regarding the buses please contact First Transit at 585-968-0834.